Apr 21, 2017
POSITION SUMMARY Provides professional, high-quality dental services to general public patients with diverse cultural and socioeconomic backgrounds. Provides clinical leadership for PCHC Dental services, to include: mentoring of students and Residents in educational training programs; direct supervision of Staff Dentists; and recruitment and retention of dentists. Leads by fostering and promoting an environment of collegiality, collaboration, professionalism, fairness, and respectful and open communication. Promotes and ensures respect for the dignity of PCHC patients, and ensures high quality care and patient satisfaction. Position is 70% providing direct dental care, and 30% administrative functions. ESSENTIAL JOB FUNCTIONS Leadership Functions : Provides clinical leadership for all PCHC dental services including direct clinical supervision of Staff Dentists at all service locations. Ensures that dental operations are patient-centered and mission-focused. Responsibilities are managed to ensure that 30% of time is spent in activities within the department that demonstrate proactive, engaged, and responsive leadership. Leadership activities should be designed to improve trust, communication, and teamwork within the department. Leadership activities should be designed toward improving efficiencies, customer experience, outcomes, and staff morale. Maintains awareness of policies, procedures, quality measures, and work flows. Champions efforts to seek continuous improvement and implement best practices. Ensures quality of care and a documented, thorough, and robust Quality Improvement Program. Handles patient clinical complaints which cannot be resolved by other managers and /or staff, and documents and communicates with Senior Leadership as per policy. Participates in outreach activities on behalf of patients and PCHC. Enhances public image of the program and agency through professional conduct and presentation. Trains, orients, supervises, and mentors staff. Participates in hiring, performance management, and disciplinary decisions and actions. Completes employee performance evaluations on a timely basis. Plans and leads monthly staff meetings to engage and inform staff. Prepares meeting agendas and ensures that meeting minutes are taken and distributed. Models and teaches safe work habits, and ensures compliance with safety policies. Completes and submits employee injury reports within established timeframes. Clinical Functions : Provides high-quality dental health care assessment and treatment to all who request services, including, but not limited to: extractions, restorations, impressions, x-rays, oral exams, preventive oral health education, and smoking cessation counseling. Provides referral for specialty care, case management, and Hygienist care as appropriate. Responsible for timely completion of patient clinical chart recordings and treatment plans. Encourages appropriate services through written treatment plans and referrals or recall. Maintains relevant licenses, credentialing, and continuing education requirements per applicable standards. Ensures same for Staff Dentist and Resident staff under supervision. Provides coverage and back up for Residency Director and professional in-service for clinic staff as required and appropriate. General : Interacts harmoniously and effectively with others, focusing upon the attainment of organizational goals and objectives through a commitment to teamwork. Abides by the organization’s compliance program, personnel policies, and code of conduct. Maintains strict confidentiality in accordance with PCHC policies, HIPAA, and other relevant law. Completes all required training for current year, and ensures same for assigned staff. Performs all other related duties, as assigned by supervisor. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of the principles and practice of family dentistry. Demonstrated ability to perform all aspects of basic dentistry services and to work as a team member. Excellent oral and written communication skills and strong commitment to public health dentistry. Knowledge of the state and federal laws pertaining to Dentistry and to community health centers. Knowledge of the structure and function of community health centers. Skilled in project management, planning, organizing, and delegating tasks. Ability to establish priorities and coordinate work activities with others in a way that is productive. Ability to initiate and exercise independent judgment, decision-making and problem-solving expertise. Ability to establish and maintain effective working relationship with patients, colleagues, vendors, and the general public. Thorough and complete knowledge of practice operations and procedures (including, but not limited to: scheduling, billing, insurance, personnel, compliance, and FQHC guidelines). Functional basic computer skills, including knowledge of relevant EMR system. TYPICAL WORKING CONDITIONS Frequent exposure to communicable diseases, toxic substances, medicinal preparations and other conditions common to a medical practice setting. Normal medical/dental office environment. Involves frequent contact with staff, patients and the public. Work may be stressful at times, and may involve dealing with people who are angry or upset. Working extended hours may be required as needed. EDUCATION AND EXPERIENCE Degree from an accredited School of Dentistry. Licensed by the State of Maine Board of Dental Examiners to practice dentistry in Maine. Clinical and public health experience. Completion of an accredited Advanced Education in General Dentistry or General Practice Residency program. Will have up-to-date training and certification in Healthcare Provider Basic Life Support issued by American Heart Association, American Red Cross, or American Health & Safety Institute. Must obtain within 3 months if not current at hire.