People Place & Partners Prague, Czechia
Aug 04, 2017Full time
Our client is a world leader in the field of business consulting, offering services in the field of Finance, Systems Integration, Telecommunications and Information among many others. With operational centers in more than 70 countries worldwide, today this corporation is recognized as a global leader in the next generation of business consulting with reported revenues of billions of dollars. As an employer, it is ranked among the most innovative companies to work in various magazines like The Wall Street Journal. This is not only a good chance to get the job you are looking for but also a chance to grow in skills and professional experience at international level and with a globally known corporation. ABOUT THE POSITION The HR Process Analyst's responsibilities include coordinating and managing specific CSS HR processes such as payments and allowances, mobility, personal administration, absences, costing, onboarding of new employees, offboarding, as well as performance & data management alongside adherence to Service Level Agreements and Operation Level Agreements. MAIN RESPONSIBILITIES Investigating, evaluating and recommending solutions to employee queries Interpreting company policies and procedures, and advising employees and managers accordingly Leveraging standardized global processes, tools, and technologies to ensure quality service Case management, analysis, tracking, and documentation Managing day-to-day assigned tasks in accordance with SLAs and OLAs Partnering with level 1 and 2 colleagues on multiple touch points Setting quality standard principles and providing possible solutions to BU obstacles Raising issues with Team Lead, suggesting practical solutions to day to day issues Participating in projects and migrations as needed Taking ownership of and accountability of assigned bids, while working collaboratively with other HR / Payroll / DM / Finance functions as required REQUIREMENTS A Bachelor's degree in HR Administration, Business Administration, or related field 1 year of HR experience, preferably within an international Shared Services Center Case management expertise The ability to manage multiple tasks A demonstrated ability to maintain confidentiality and handle sensitive situations with solid judgment and discretion Advanced skills in English Intermediate German or French would be an advantage Strong analytical skills Must be able to successfully interact with all CSS departments Exceptional customer focus and service orientation Excellent interpersonal and conflict resolution skills The ability to work independently and as part of a team Excel knowledge OFFER Very competitive remuneration Home office (as per agreement) Flexible working hours Extensive corporate benefits package State of the art office building in Prague center Free refreshments at the workplace Social events and team building activities Extensive training and coaching Perspective projects with an international scope Positive and social working environment We look forward to hearing from you and having the opportunity to chat on a one-to-one basis. Discuss your goals, priorities and expectations with our Career Consultant. Plain and straight forward, our goal is to put together Best & Best.