Willis Towers Watson Tempe, AZ, USA
Aug 16, 2017
Learning and Development Specialist in Tempe, AZ at Willis Towers Watson **Date Posted:** 8/14/2017 **Job Snapshot** + **Employee Type:** Full-Time + **Location:** Tempe, AZ + **Experience:** Not Specified + **Date Posted:** 8/14/2017 **Job Description** **The Company** The Towers Watson and Willis group of companies (the “Company” or “Willis Towers Watson”) is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 40,000 employees in more than 140 territories. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas — the dynamic formula that drives business performance. **Unlock your potential at Willis Towers Watson.** **The Business** **Exchange Solutions** A changing healthcare landscape creates new opportunities. With our combined understanding of regulation and risk, behavioral insights and technology platforms, we create innovative exchange-based services and solutions that enable people to navigate options with confidence, and give employers decision-making peace of mind. Willis Towers Watson’s Exchange Solutions operates a private health care marketplace, OneExchange, which supports all workforce populations: full- and part-time employees, early and Medicare-eligible retirees, and other special populations. With ten years of operating experience, Fortune 1000 companies, public sector employers and unions have been using OneExchange solutions to connect Medicare-eligible and pre-65 retirees as well as part-time employees to the individual market. OneExchange delivers significant health benefit cost savings, reduced administration and industry-leading customer service. **The Role** **Summary:** The Training Specialist/Instructional Designer role is responsible for the design and development of online, instructor-led, blended learning, classroom and supplemental training materials (i.e., user guides, videos, job aids, and graphics) that are functional, engaging, informative, and consistent with sound instructional design principles. This is a full time position within the Training Department. **Key Responsibilities:** + Effectively master, train, and evaluate all learning objectives from OneExchange University course curriculum + Facilitate learning in a creative, interactive, and enthusiastic learning environment + Maintain and develop learning programs using a project management approach across cross-functional teams, including: needs assessment, solution development, delivery, tracking, and continuous improvement. + Design, author, and edit complex eLearning, virtual, blended and classroom curriculum programs and learning aids + Consult with subject matter experts (SME) to ensure training information is current and accurate + Track, evaluate, and report training effectiveness + Provide thorough and detailed quality assurance of all course material + Responsible for the coaching, development, and evaluation of Seasonal Training Specialists + Act in a compliant, professional manner at all times + Cultivate strong working relationships across multiple departments + Other duties as assigned **The Requirements** + Minimum of 3 years instructional design experience + Strong public speaking and presentation skills required + Excellent project management skills. + Outstanding verbal and written communication skills a must + Must possess the ability to work successfully with different personality types + Must be able to apply research-based learning theory and proven instructional design principles to create engaging course designs within established department and professional processes + Problem-solving skills a plus + Must be able to follow and communicate the procedures and policies of the training department + Ideal candidate should be able to respond positively to change and the challenges and opportunities it brings + Strong understanding of adult learning theory and learning styles + Strong technical skills preferred + Must be proficient in Microsoft Office suite applications, including PowerPoint, Word, Excel, and Outlook + Life, Accident, & Health license a plus + Bachelor’s degree a plus **Willis Towers Watson is an EEO/AA Employer, M/F/D/V** At Willis Towers Watson, we are committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need a reasonable accommodation to access the information provided on this web site, please contact the office where the position is located for further assistance. If you need an accommodation to interview for a position or at any stage of the recruiting process, please contact your recruiter. Willis Towers Watson believes that effectively managing a diverse workforce is vital to our business strategy. Our continued success depends greatly on our ability to fully and effectively employ qualified persons, regardless of race, color, religion, sex, national origin, marital status, sexual orientation, age, status as a protected veteran or individual with a disability, military status, ancestry, gender, gender identity or expression, or any other characteristic protected by applicable human rights or equal opportunity legislation. We have an obligation to our organization, ourselves and our clients to hire and develop the best people we can find. We will continually review our policies and practices to ensure that all areas of the employment process (including recruiting, hiring, work assignments, compensation, benefits, promotions, transfers, company-sponsored development programs and overall workplace experience) are free from discriminatory practices. We are committed to equal employment opportunities at Willis Towers Watson.