Willis Towers Watson San Francisco, CA, USA
Aug 16, 2017
Absence and Disability Management Consultant in San Francisco, CA at Willis Towers Watson **Date Posted:** 8/1/2017 **Job Snapshot** + **Employee Type:** Full-Time + **Location:** San Francisco, CA + **Experience:** At least 7 year(s) + **Date Posted:** 8/1/2017 **Job Description** The Company Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at willistowerswatson.com. The Business Our Health and Benefits (H&B) business helps large and mid-size clients control health and benefits plan costs, improve health outcomes and promote employee engagement through broad-based, state-of-the-art interventions. The Absence and Disability Management (ADM) group within H&B focuses on the development and management of highly customized time-off and absence/disability management programs for client groups, as well as the design and implementation of a variety of wellness and health management strategies. The ADM group also collaborates with other H&B practices to provide integrated benefits strategies and solutions for clients. The Role As an Absence and Disability Management (ADM) Consultant you will consult on a wide variety of complex projects including: Sick Pay, Salary Continuance, Statutory Disability, Short-term Disability, Long-term Disability, Family and Medical Leave (FML), Vacation and Paid Time-off (PTO), Life Insurance and Accidental Death and Dismemberment (AD&D) Insurance. You will serve as the project manager and day to day communication liaison with our clients, create client deliverables, contribute to client management and new business activities, and participate in the creation of new intellectual capital. **Performance Objectives:** **Clients** + Deliver superior, consistent client management and deliverables in support of a Senior Consultant for assigned clients: + Draft statements of work, project plans and budgets involving multiple workflow streams and client teams + Oversee the day to day project leaders, ensuring the progress of the teams against established objectives, budgets, timelines, deliverables and quality standards + Serve as primary, daily contact to clients on delivery of services + Manage client expectations and raise appropriate issues to Senior Consultants and Account Directors + Interface with colleagues from other practices and regions on assignments that reflect the client’s broader business issues + Develop a trusted advisor relationship with client contacts through effective communication and efficient, quality execution of projects **Excellence** + Provide valued-added consulting expertise on large, sophisticated ADM projects including: + Plan design/strategy + Modeling, cost analyses, funding and employee contribution strategies + Vendor analysis, selection, negotiation and procurement + Ongoing plan management including evaluation of program performance and trend, and vendor audits, management and optimization + Benchmarking studies and analyses + Plan compliance and audits + Contribute to special projects + Contribute to the development of new tools and approaches **Financial** + Meet new business revenue and billable hour goals established with your manager + Support the generation of new business by enhancing relationships with current clients and recommending new projects and solutions + Participate in prospecting opportunities with new clients as part of a broader team + Directly contribute to clients’ success through applying your technical expertise **People** + Build relationships internally and collaborate effectively on cross-functional teams + Demonstrate natural ease and effectiveness when dealing with clients/colleagues at all levels + Serve as mentor to ADM Analysts and Senior Analysts **Job Requirements** The Requirements + 7+ years experience and success in the design/management of group disability and absence management plans gained in a consulting, brokerage or carrier environment + Strong financial skills; prior experience in group health and welfare product pricing, underwriting or valuation work preferred + Proven experience successfully managing multiple projects simultaneously and producing quality deliverables on time and within budget + Demonstrated success in managing client issues and relationships; some experience in growing relationships with current clients + Strong interpersonal and team skills + Polished and well developed oral and written communication skills + Self-starter attitude and ability to work with ambiguity + Flexibility and proven ability to diagnose and resolve issues + Strong analytical and creative skills + Experience training/mentoring junior staff + The ability to see the 'big picture,' leveraging the resources of related practices to address the clients' business challenges + Working knowledge of Excel, MS Project, MS Word + Availability to travel on an as needed basis + Bachelors degree required + Pursuit of CEBS designation, or group health and welfare actuarial or underwriting training desired Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Equal Employment Opportunity:. At Willis Towers Watson, we are committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need a reasonable accommodation to access the information provided on this web site, please contact the office where the position is located for further assistance. If you need an accommodation to interview for a position or at any stage of the recruiting process, please contact your recruiter. Willis Towers Watson believes that effectively managing a diverse workforce is vital to our business strategy. Our continued success depends greatly on our ability to fully and effectively employ qualified persons, regardless of race, color, religion, sex, national origin, marital status, sexual orientation, age, status as a protected veteran or individual with a disability, military status, ancestry, gender, gender identity or expression, or any other characteristic protected by applicable human rights or equal opportunity legislation. We have an obligation to our organization, ourselves and our clients to hire and develop the best people we can find. We will continually review our policies and practices to ensure that all areas of the employment process (including recruiting, hiring, work assignments, compensation, benefits, promotions, transfers, company-sponsored development programs and overall workplace experience) are free from discriminatory practices. We are committed to equal employment opportunities at Willis Towers Watson.