The DAKO Group Auburn Hills, MI, United States
Apr 18, 2017Full time
170273 Warranty Analyst Our customer located in Auburn Hills, MI is seeking an experienced Warranty Analyst for a long-term contract position. The salary range for this position is dependent upon level of experience. There is also annual bonus potential, dependent on individual performance and overall company performance. Requires frequent travel to New Jersey for the first 2 to 3 months of employment for orientation and training purposes. Department: Aftersales Reports To: Warranty Manager Main Function Support customer care programs, supplier programs, and accessories & merchandising programs. Complete competitive analytics and monthly KPI reports, dealer visits, and forecasting and budgets. Job Duties & Responsibilities Warranty analysis and warranty reporting. Monitoring KPI’s (Corporate, Field, Dealers). Definition and revision of Budget & Objectives. Cost Control for Warranty Operations. Warranty risk analysis. Product cost identification. Interface with Factory. Interface with Accounts Responsible (Finance, Dealer Accounting, Subsidiaries). Dealer support for administrative issues. Invoicing procedure reviews. Dealer Audits, as required. Special Projects and Analysis, as required. Required Qualifications Bachelor’s Degree in Business or Engineering or related field is required. Minimum of 2 to 5 years of experience in automotive industry. Strong knowledge of automotive aftersales operations Proficient with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). Knowledge of spending reviews. Automotive service background is preferred. Audit background is preferred. Analytical skills. Presentation preparation skills. Required Travel 20% travel required. **** HOW TO APPLY **** Forward your resume in MS-WORD document format via separate email to email@example.com and include “170273 Warranty Analyst” in the subject line of your email. Please DO NOT use the “Apply Now” feature. Only those candidates that are eligible to work in the United States without sponsorship will be considered. The selected candidate will be required to pass a Drug Screen, Criminal Background Check, and must provide 2 to 3 Professional References (Manager, Immediate Supervisor, etc.). We appreciate your interest in The DAKO Group. After careful review and consideration of your resume, we will contact you directly if we are interested in pursuing a further assessment. PLEASE, NO PHONE CALLS OR FAXES!